The Inovis Blog

Today I am pleased to bring you a piece that Emma Lund from Freeway Commerce sent me on her thoughts and experiences with the recent acquisition:

There had been rumours flying around the office for a number of weeks that we were being bought out by a big American company. Everyone seemed to have a different take on what was about to happen and the future of Freeway.

The announcement was made on the 1st August that Freeway Commerce had been acquired by Inovis. I think the primary feeling across both of our offices was mixed. Everyone wanted to know what it meant for them. I feel that the initial celebrations may have been over shadowed by the departure of our Managing Directors. Freeway is a close company and although following the acquisition their departure was inevitable, it was still a sad moment for us all and left a somber mood in the office.

Our management team then made a conscious effort to ensure that any questions we had were answered and following this the general atmosphere in the office became a lot more positive.

Over the last few weeks, the presence of Vicki Sewell, Steve Clarke and Matt Pritchett has been welcomed and they have gelled well with the teams, although the differences in dialect with Vicki and Matt have caused some amusement on both sides.

On her way to the office one morning, Vicki had car problems and messaged Carl at the office saying, ‘I’ve got a flat, call me.’ In the UK “flat” means “apartment,” so Carl thought his luck was in.  Fortunately the intention behind her message was quickly realised and help was soon on its way.

At the end of last week Matt joined in with a customary Friday evening trip to the local pub to begin the weekend and also experienced a traditional British chippy tea, an initiation so to speak.  To begin with he was confused by the concept of fish and chips; maybe a more appropriate translation would be fish and fries.

 Some of our teams have received some training from Matt on Inovisworks. I think this was a turning point, especially for me regarding my opinion of Inovis and the future of Freeway. Inovisworks is far more advanced than the current mailbox administration facilities we have and will benefit all of us and make our jobs a lot more efficient. This made me realise how technologically advanced Inovis is compared to our current mailbox providers and with the assistance of Inovis our products will also be enhanced which will benefit our clients as well.

Also over the course of last week we all participated in small group meetings with Vicki. This involved discussing our job roles, explaining the way we work and also gave us the opportunity to ask any questions that were concerning us. I found this particularly beneficial as it gave us an insight into the way that Inovis handled Manged Services in America and therefore gave myself as a member of the Spectrum Enterprise Managed Service Team ideas as to how to improve the way we currently operate.

It feels like a new phase of Freeway is evolving and giving us the opportunity to progress in our sector where before we had reached a plateau and Inovis is giving us the boost we needed to do this.

-Emma Lund, Managed Services Team