10 Things Our Customers Would Rather Do February 27, 2008
Posted by Jonathan Gatrell in Business Community Management.Tags: operations, order-to-cash, Procurement, reconciliation, workflow
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Empower business users to search for their PO themselves
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Get notified of issues before they become business problems
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Identify issues and prioritized them based on business impact
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Use self-service certification tools for their suppliers
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Provide up to date reporting and metrics from a single system
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Support only 1 application for communications and translation
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Notify trading partners of issues without picking up a phone or typing an email
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Eliminate manual document reconciliation (FA’s, Invoices…)
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Improve fill rates and on time fulfillment to maximize revenue
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Take a day off and know that the right people will be notified when an issue happens
Did we miss anything? Other things you would rather do? Let us know.
