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FTP and Other Jargon Should be Considered Four-Letter Words April 29, 2008

Posted by David Fontaine in News.
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Anyone who spends any amount of time around me when I get on my marketing soapbox knows that I hate jargon. I have worked in high-tech for my entire career. Started at a PR firm working with telecommunication software and hardware companies predominantly. And as anyone who has worked in telecom can tell you, it is an industry packed with jargon and acronymns. So much so that Harry Newton publishes the Newton’s Telecom Dictionary.

Harry cranked out the 23rd annual edition recently. That’s a lot of years spent living in acronym purgatory. Never met the man, but I almost feel sorry for him. I owned a copy of the Telecom Dictionary, so that I could speak intelligently with engineers with MBAs in their chosen language. It was a well-worn copy and a great investment. But this was back when IT was there for IT’s sake, and IT spending in the shadow of telecom deregulation post-1996 was like an arms race….who could outspend the other guy or gal. When people in our neighborhood asked me what I did for a living, I would often reply that I worked for the CIA. Of course I didn’t work for the CIA, but it was a heckuva lot easier to give that explanation than truly explain the level of geek-hood that had befallen me in my chosen profession.

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A Collaborative Effort April 29, 2008

Posted by Joseph Boyle in Business Community Management.
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customer communication

Image Credit: http://www.nonformality.org/

As the Director of Field Operations at Inovis, I love the time that I get to spend working with customers and hearing about their challenges. I’m able to collaborate with them, tell them about what I see with other customers, and am able to recommend solutions.

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